Model | Description | Software Model Number |
DFUW, DUWC, VUWC | 24 inch Wine Cellar | 11 |
DFUR, DUAR, VUAR | 24 inch Beverage Center | 21 |
DFRD, DURD, VURD | 24 inch Refrigerated Drawers | 16 |
Viking Refrigerator Diagnostic Information
Service Diagnostics Setting permits you to recognize the firmware and software program variations, examination standing of “version details” system elements as well as sensing units, as well as alter state of parts where suitable (i.e.– compressor on/off, and so on.).
Enabling Solution Mode: To enable Solution Mode, press as well as hold the “WARMER” button while pressing the “COLDER” button 4 times within 5 seconds.
After entering Solution Mode, the very first number that you will see shows the software application design number for the particular device you are servicing. For instance, if you are servicing a 24 inch wine cellar (DFUW, DUWC, VUWC), the initial number you will certainly see is 11. See chart listed below for corresponding design and also software application recommendation.
The 2nd number you will see suggests the software version release. As an example, if you see 44 on the display panel it indicates software version 4.4.
Diagnostics:
While in Service Mode, press the “COLLECTION” button to tip via Tests 0-9. The first number of the display screen will certainly reveal the examination number. The 2nd figure indicates the existing state of each element under examination and is displayed as “1” getting on, CLOSED, or SHORTED and “0” being OFF or OPEN. Tests 0 and also 1 expose an open or shorted problem found at the sensing unit inputs. Examinations 2 via 6 permit you to transform lots ON with the “WARMER” button as well as OFF with the “COLDER” switch. Tests 7 via 9 verify state change of the door changes and/or magnetic reed sensing unit. The element tests offered are defined in Available Part Examinations chart.
PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
Food temperature is too cold | Condenser coils are dirty | Clean coils |
Refrigerator or freezer controls are set too high. | Properly adjust controls | |
Food temperature is too warm | Door is not closing properly | Check for internal obstructions that are keeping door from closing properly. Refrigerator is not level. See installation instructions for details on how to level your refrigerator. Check gaskets for proper seal, clean if necessary |
Condenser coil is dirty. | Clean coils | |
Rear air grille is blocked. | Check the positioning of food items in refrigerator to make sure grille is not blocked. Rear air grilles are located under produce drawers. | |
Doors have been opened frequently or has been opened for long periods of time | Reduce time door is open Organize food items efficiently to assure door is open for shortest time |