Model | Description | Software Model Number |
DFUW, DUWC, VUWC | 24 inch Wine Cellar | 11 |
DFUR, DUAR, VUAR | 24 inch Beverage Center | 21 |
DFRD, DURD, VURD | 24 inch Refrigerated Drawers | 16 |
Viking Refrigerator Diagnostic Details
Solution Diagnostics Mode permits you to recognize the firmware as well as software application variations, test status of “model certain” system parts as well as sensing units, and also alter state of parts where appropriate (i.e.– compressor on/off, etc.).
Enabling Solution Setting: To allow Solution Mode, press as well as hold the “WARMER” button while pushing the “COLDER” button 4 times within five seconds.
After going into Service Setting, the very first number that you will certainly see indicates the software program model number for the particular device you are servicing. For example, if you are servicing a 24 inch wine cellar (DFUW, DUWC, VUWC), the very first number you will see is 11. See chart below for matching design and software application reference.
The second number you will see indicates the software variation release. As an example, if you see 44 on the display screen panel it shows software application variation 4.4.
Diagnostics:
While in Service Mode, press the “COLLECTION” button to tip with Examinations 0-9. The very first number of the screen will certainly reveal the test number. The 2nd digit suggests the present state of each element under test and is presented as “1” getting on, CLOSED, or SHORTED and “0” being OFF or OPEN. Examinations 0 and 1 disclose an open or shorted condition identified at the sensing unit inputs. Examinations 2 with 6 enable you to turn tons ON with the “WARMER” switch and also OFF with the “COLDER” switch. Tests 7 through 9 confirm state adjustment of the door switches over and/or magnetic reed sensor. The part examinations available are explained in Available Part Examinations chart.
PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
Water flow is slower than normal | Water pressure is low | Water pressure is low between 35 – 100 pounds per square inch. A minimum pressure of 35 pounds per square inch is recommended for refrigerators with water filters. |
Improper water valve installed. | Check water connection procedure in installation instructions. Self piercing and 3/16” saddle valves cause low water pressure and may clog the line over time.* | |
Copper tubing has kinks | Turn off water supply and remove kinks. If kinks cannot be removed, replace tubing | |
Water filter is clogged or needs to be changed. | Change water filter. |